Try Me

Quotations to Live By

"No amount of advertising will make up for a bad product"

Rishad Tobaccowala, Chief Innovation Officer, Publicis Groupe Media

Thursday, October 2, 2014

Change Leadership-Understanding the Role of Management in Achieving Business Process Excellence



CROWN Business Process Excellence and Transformation Asia Masterclass 

Change Leadership-Understanding the Role of Management in Achieving Business Process Excellence 
• Developing a change culture in the organisation 
• Ascertaining the role of the leader in operational excellence 
• Characteristics of a good change leader